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Post by Cornish Terrier on Sept 3, 2011 2:37:11 GMT -5
Mary - If the link is working fine for me then it sounds like there may be a problem at your end.
Perhaps you might try clearing your Temporary Internet Files and try again. If there have been any changes and you have not cleared the cache for a while then you may have an old 'page' stored in cache that is causing the problem.
The other option might be to try a manual search by typing in part of the address and then navigating to the page you want.
CT
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Post by zibetha on Sept 3, 2011 2:44:49 GMT -5
I get so frustrated with this site being unavailable, under maintenance or just running so slowly I give up -- that I tend to avoid it. And then I miss something really valuable/obvious. Drives me nuts.
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Post by marychown on Sept 3, 2011 7:45:46 GMT -5
Many thanks for getting back on this one, CT. I have cleared out all temporary internet files and tried to access the site by other methods, e.g. by googling and going in through the various links to batch numbers for Cornwall, etc. I can get to the page 'IGI batch numbers for Cornwall' OK, and to the parish I want to look up. The problem arises when I type in the name of the family I want to look up in that parish on the page 'Specify Your Search Criteria' - when I type in a name and click, that is when I get the error page still. I've never encountered this problem before and have no idea as to what is amiss.
Regards,
Mary
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Post by davidkingmartin on Sept 3, 2011 9:52:32 GMT -5
Mary: I know that this may sound silly,but (a) Try accessing the website on a friend`s computer (b)...and/or use a different internet connection at another location. (c) Return your computer to a restore point (ie turn the clock back,so to speak) of a few weeks` ago.....but take care. You may have to re-install security updates etc. A desperate measure! David
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Post by marychown on Sept 3, 2011 13:30:36 GMT -5
Many thanks for your suggestions, David. I shall have to try to try what you have suggested. Earlier today I did try to access the site using our other computer which uses Firefox instead of Internet Explorer, but the problem persists there too.
All the best,
Mary
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Post by tonymitch on Sept 3, 2011 13:41:24 GMT -5
Mary, I've been having several un-explainable peculiar problems with the internet recently.
!) I arranged for a 'link' to be placed on a web site over which I have control. I could only access the link via Internet Explorer direct or by Google. Google Chrome couldn't find it.
2) My son linked in some music to my Facebook via Youtube. It's there but I can't open it and neither can any of the 'Friends' I've asked in the UK.....but....'Friends' in Germany can as can 'Friends' in the USA.
Next door neighbour who is a whizz with computers scratches his head and shrugs his shoulders.
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Post by marychown on Sept 4, 2011 1:07:35 GMT -5
Thanks, Tony. I'm glad that I'm not the only one experiencing unexplainable internet problems. I'm on AOL and I'm even beginning to wonder whether it is a server problem and whether other AOL users are having trouble with certain websites too!
Mary
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Post by Cornish Terrier on Sept 4, 2011 1:56:43 GMT -5
Mary - it now sounds like it could be a problem with the link from the Batch Number page to IGI/FamilySearch and that may have come about possibly due to the new interaction between the two.
I noticed recently that when I tried to search for a group of baptisms at Ludgvan on IGI using Batch C020962 and just the father's name the Results page came back on FamilySearch.
When I hit the return button it took me back to the IGI Search Page.
That now is the obvious problem with this one - the links have not been updated on the Hugh Wallis site.
Easiest thing to do then is to locate the Page containing all the Batch Numbers for Cornwall (or wherever else you may want) and then Save the page to your PC. Just use the 'Save As' function and you will get it.
And then anytime you wish to search on IGI or FamilySearch for a particular Parish you will have the list to hand. That's what I have done for years now.
CT
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Post by marychown on Sept 4, 2011 4:28:18 GMT -5
Thanks, CT. I have tried doing as you suggested and saving the Batch Number Page for Cornwall page to my PC - but no luck there either!
But I have now discovered another way to access the batch numbers - by going to the new Family Search 'Discover Your Family History' page and entering the required surname and a known batch number (C02341-1) on the advanced search facility. I was then able to access a page with all the records listed under that batch number. However, when I tried to access the same page again, all I got was 'Historical Records - No records found for >Batch No. C02341-1'. By playing around, I then realised why I could not re-access the page. I was entering C and capital O instead of C and zero!
All the best,
Mary
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Post by donne on Sept 5, 2011 3:39:10 GMT -5
I'm having the same problem as Mary. I use Opera as a browser. Trying to link from the Hugh Wallis page produces Error 404 - Object not found. Bringing up the old FamilySearch window for the IGI and typing the batch number into the box takes me to the new family search site and a listing in the new family search format. Seems to me that something has changed at the LDS end. I don't like the new listing format - you have to open up each entry in order to get the exact date and other details - so I find it more difficult to work with than the original IGI listings.
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Post by marychown on Sept 5, 2011 5:35:43 GMT -5
Sorry to learn that you have exactly the problem as I do, Roger. There must definitely have been some radical changes made at the LDS site which have affected various browsers. At least we can access the records by typing into the LDS search facility the batch numbers obtained from Hugh Wallis's page, even if is not so convenient because we can't see the baptism date straight away. I suppose one consolation is that the child's parents can be seen at a first glance and that helps when trying to find all children baptised to a certain couple. I don't like the format of the new FamilySearch.org site very much at all.
All the best,
Mary
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Post by myghaelangof on Sept 5, 2011 6:45:35 GMT -5
I dont want to change course of this very useful conversation, but.... Is anyone having problems with ancestry.co? They appear to have changed the order of their search results, and instead of getting the most likely matches at the top, I now have to scroll through loads of irrelevant entries.. they seem to have lost any order. For example searching for a Jane COOK born Bristol 1817, and living in Looe Cornwall would originally have brought out 1851 and 1861 censii at the top... now however
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Post by davidkingmartin on Sept 5, 2011 8:12:32 GMT -5
No problem with Ancestry.co.I have searched for the lady you mention and the Census records come up second from the top of the list. I searched "All Records",UK only.
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Post by marychown on Sept 5, 2011 9:11:51 GMT -5
I too tried a search for Jane Cook born Bristol 1817 on Ancestry.co.uk - first on the list was the 1851 census entry when she was living at Looe. I also tried entering the name of my great-great-grandfather John Nicholls born 1818 at Penzance and he appeared three times in the first four entries - so it seems to be working OK.
All the best,
Mary
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Post by Cornish Terrier on Sept 5, 2011 9:16:46 GMT -5
Mike - just so you don't feel isolated I have also had that same problem and it was becoming another of those annoying changes that was slinging angry pills down my throat! I am not sure that I have noticed it so much of late but it was certainly happening just as the order of things on FamilySearch was doing. CT
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